SHIPPING INFORMATION
Welcome to www.dryterra.com. We are committed to providing you with fast and reliable shipping services. Below are our shipping terms, including domestic and international shipping times and courier information.

1. Shipping Range
   We provide shipping services to customers within Australia and internationally.
2. Shipping Times
   Domestic Shipping (within Australia):
   ● Processing Time: Orders are processed within 2 business days from the time you place your order.
   ● Shipping Time: Shipping time is 5 business days for most areas. For remote areas, shipping time may be longer.
   International Shipping:
   ● Processing Time: Orders are processed within 2 business days from the time you place your order.
   ● Shipping Time: The specific time varies depending on the destination, usually takes 10 business days.
   Please note that shipping time may be delayed due to weather, holidays or other unforeseen circumstances.
3. Shipping Costs
   ● Domestic Shipping Costs: Depends on the weight of your order and the delivery address, and the specific cost will be displayed at checkout.
   ●International shipping costs: International orders are calculated based on the destination and weight, and the estimated cost will be clearly marked at checkout.
4. Partnered couriers
   We work with the following couriers to ensure that your order is delivered safely and quickly:
   ●Australia Post
   ●DHL
   ●FedEx
   ●TNT
   Depending on the order and destination, we will select the most suitable courier for transportation during the processing.
5. Order tracking
   Once your order is shipped, you will receive a shipping confirmation in your registered email, including the order tracking number and link. You can use this information to track the status of your package in real time.
6. Receipt Notes
   ●Please check whether the outer packaging is intact when you receive the package. If you find any damage, please report it to the courier in time and contact us to resolve the relevant issues.
   ●Please make sure to provide an accurate delivery address to avoid shipping delays or undeliverable packages.
7. Contact Us
   If you have any questions about the shipping terms or need further assistance, please contact us via the following methods:
   ●Email: [email protected]

Thank you for choosing www.dryterra.com! We look forward to providing you with quality products and efficient shipping services!